Documentation

Everything you need to get started with NetMap Pro and make the most of every feature.
New to NetMap Pro? Start with Getting Started to install, activate, and run your first scan. Then follow the typical workflow below.
Need help from inside the app? Use File → Help & Guides to jump directly to this documentation.

Typical Workflow

Most jobs follow this sequence:

  1. Getting Started - install the app, activate your license, create a project
  2. Scan the Network - discover every device on the subnet
  3. Name, Organize, and Snapshot - edit devices, save checkpoints, compare changes
  4. Push to Router Safely - preflight checks, dry-run plan, push, and undo options
  5. Run Connection Doctor - verify connectivity and find open ports
  6. Export Closeout Pack - PDF/CSV reports plus closeout ZIP handoff files

Guides

⚡ Getting Started

Install NetMap Pro, activate your license, create your first project, and run your first scan. Start here.

📡 Network Scanning

How the 5-phase discovery engine works, what each phase detects, and tips for the best results.

🩹 Connection Doctor

Run health checks on selected devices — ping, DNS, port scanning, and exportable PDF reports.

🔌 Router Integration

Push and pull DHCP reservations with preflight checks, dry-run planning, and one-click undo (supported routers).

📱 Phone Companion

Sync your phone via QR code to capture MAC addresses and add devices while walking the job site.

📄 Exporting & Reports

Generate PDF/CSV reports and closeout ZIP handoff bundles.

📁 Project Management

Create, rename, delete, snapshot, and back up projects. Includes before/after comparison workflow.

🔧 Troubleshooting & FAQ

Common problems and quick fixes — scanning, router issues, phone sync, exporting, and data storage.
Can't find what you need? Check the Troubleshooting & FAQ page, or use the contact form to reach us directly.