Refund Policy
Last updated: July 18, 2026We want NetMap Pro to be an obvious win on real job sites. If it is not the right fit, we offer a straightforward refund policy.
1. First-Time Purchases (14-Day Guarantee)
If this is your first NetMap Pro purchase, you can request a full refund within 14 calendar days of the original purchase date.
2. Renewals (7-Day Window)
NetMap Pro is sold as a one-time license and does not have a subscription renewal or annual maintenance charge.
3. How to Request a Refund
Send your refund request through our contact form and include:
- Your purchase email address
- Your order number or receipt
- A brief reason for the refund (optional, but helpful)
4. Processing Time
Approved refunds are issued to the original payment method through our payment processor. Most refunds appear within 5-10 business days, depending on your bank or card provider.
5. Scope
This policy applies to purchases made directly from our official checkout on netmap-pro.com. Taxes and currency conversion differences are handled by your payment provider and local regulations.
6. Policy Updates
We may update this Refund Policy from time to time. Changes are posted on this page with an updated revision date.